Delivery and tracking
Delivery & tracking
Delivery
We try to guarantee you the best delivery times.
Orders will be received within 24 to 48 hours (excluding bank holidays and weekends). The exact time frame depends on the delivery method.
If a product is unavailable, you can be notified when it comes back into stock by providing your email address and asking for an alert.
French overseas departments and territories and countries outside Europe: The price shown on the product page includes tax by default. Once your account has been created, your basket will register where you live and display product prices excluding tax.
You will then see a difference between the price shown in the product information and the price displayed in your basket (the latter excludes tax).
e.g. A product you want is listed at €120 (including tax) in the product information. If you live in a French overseas territory, when you add that product to your basket, it will show a price of €100 (excluding tax).
French overseas departments and territories and countries outside Europe: Your order will have port tax* imposed by territorial customs services;
You are responsible for paying this tax* and customs clearance charges* to customs and carrier services yourself.
*We reserve the right to select the most suitable carrier for your order without this affecting transport costs that have already been invoiced and paid.
Delivery Methods and Costs
AUSTRALIA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
AUSTRIA: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: Free/24-48 hours
DPD Predict: €9 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
BELGIUM: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DPD Predict: €9 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
BRAZIL: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
BULGARIA: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
CHILE: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
COLOMBIA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
COSTA RICA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
CROATIA: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
DENMARK: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
DOMINICAN REPUBLIC: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
EGYPT: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
SPAIN: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DPD Predict: €9 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
ESTONIA: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
FINLAND: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
FRANCE: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: €5/24-48 hours
DPD Predict: €7/24-48 hours
Colissimo (Signature Required): €7/48 hours
FRENCH OVERSEAS TERRITORIES: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
GERMANY: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: Free/24-48 hours
DPD Predict: €6 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
GREECE: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
HONG KONG: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
HUNGARY: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
IRELAND: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
ICELAND: Free shipping when you spend at least €40.
DHL: €21 including tax/24-48 hours
INDONESIA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
ITALY: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DPD Predict: €9 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
JAMAICA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
LATVIA: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
LITHUANIA: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
LUXEMBOURG: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DPD Predict: €8 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
MALAYSIA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
MALTA: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
MEXICO: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
MOROCCO: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
NORWAY: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
NETHERLANDS: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DPD Predict: €9 including tax/24-48 hours
DHL: €11 including tax/24-48 hours
PHILIPPINES: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
POLAND: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
PUERTO RICO: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
PORTUGAL: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
ROMANIA: Free shipping when you spend at least €40.
DHL: €11 including tax/24-48 hours
SINGAPORE: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
SLOVAKIA: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
SLOVENIA: Free shipping when you spend at least €40.
Colissimo Pick-Up Point: 3€ including tax/24-48 hours
DHL: €11 including tax/24-48 hours
SOUTH AFRICA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
SWEDEN : Free shipping when you spend at least 460 KR.
DHL: 170 KR including tax/48-72 hours
SWITZERLAND: Please visit www.sidas.ch for deliveries in Switzerland. Payment will be taken in Swiss francs (CHF). Please note that our prices include Swiss VAT and no further tax will be added at customs.
THAILAND: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
TURKEY: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
VENEZUELA: Free shipping when you spend at least €70.
DHL: €21 including tax/72 hours
Product return :
If you live in an EU country, products can be returned or exchanged free of charge. If you live outside the EU, including in a French overseas territory, you will need to cover the cost of returning items.
For all product return requests, please use our returns portal by following this link. Returns portal
For any other request please use our contact form by following this link. Contact form